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Evidence Guide: AHCNSY304A - Deliver and promote sales of plants

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

AHCNSY304A - Deliver and promote sales of plants

What evidence can you provide to prove your understanding of each of the following citeria?

Prepare to provide marketing support

  1. Product list, clients, delivery schedule and transport vehicle are identified according to enterprise work procedures.
  2. Tools, equipment and machinery are selected according to delivery requirements and enterprise work procedures.
  3. Pre-operational and safety checks are carried out on tools, equipment and machinery according to manufacturer's specifications and enterprise work procedures.
  4. Plants are selected according to orders; sample specifications and delivery schedule, and are prepared and loaded into transport vehicle according to enterprise work procedures.
  5. Occupational Health and Safety (OHS) hazards are identified, risks assessed, controls implemented and reported to the supervisor.
  6. Suitable Personal Protective Equipment (PPE) is selected, used and maintained.
Product list, clients, delivery schedule and transport vehicle are identified according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tools, equipment and machinery are selected according to delivery requirements and enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Pre-operational and safety checks are carried out on tools, equipment and machinery according to manufacturer's specifications and enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Plants are selected according to orders; sample specifications and delivery schedule, and are prepared and loaded into transport vehicle according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Occupational Health and Safety (OHS) hazards are identified, risks assessed, controls implemented and reported to the supervisor.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Suitable Personal Protective Equipment (PPE) is selected, used and maintained.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Deliver plants

  1. Maintenance of stock is undertaken according to enterprise work procedures.
  2. Current stock lists are updated and maintained according to enterprise work procedures.
  3. Regular delivery service is maintained according to enterprise work procedures.
  4. Clients are supplied, on request, with information about stock availability according to enterprise work procedures.
  5. Delivery documentation is completed accurately according to enterprise work procedures.
Maintenance of stock is undertaken according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Current stock lists are updated and maintained according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regular delivery service is maintained according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Clients are supplied, on request, with information about stock availability according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Delivery documentation is completed accurately according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintain off-site displays

  1. Off-site product displays are checked regularly according to enterprise work procedures.
  2. Maintenance of displays is undertaken according to enterprise work procedures and client requirements.
  3. Marketing support is undertaken according to OHS requirements, and with due consideration of the environmental implications.
Off-site product displays are checked regularly according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Maintenance of displays is undertaken according to enterprise work procedures and client requirements.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Marketing support is undertaken according to OHS requirements, and with due consideration of the environmental implications.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Promote sales

  1. Retailers are informed of available promotional literature with particular stock lines.
  2. Regular sales memos are dispatched according to enterprise work procedures.
  3. Advanced lists for seasonal promotions are prepared according to enterprise work procedures.
  4. Sales, promotional and marketing documentation are completed accurately according to enterprise work procedures.
Retailers are informed of available promotional literature with particular stock lines.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Regular sales memos are dispatched according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Advanced lists for seasonal promotions are prepared according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sales, promotional and marketing documentation are completed accurately according to enterprise work procedures.

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

prepare and load plant orders from a production site

transport plants and other products to and from a production nursery

deliver and unload nursery products according to order requirements

maintain nursery product displays at retail outlets where necessary

use sales techniques to promote a range of nursery products.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.

Required Skills and Knowledge

Required skills

communicate with clients, work team members and supervisors, interpret and apply delivery schedules and marketing plans, utilise proforma reporting and work procedure documents, and understand labels and symbols

maintain mobile and remote displays and samples

estimate treatment and product requirements, material sizes and quantities; interpret maps and directories, and calculate orders, sales figures, ratios, proportions and application rates

co-ordinate own activities with plant production, marketing and sales teams to deliver and maintain plant orders, in a timely and cost effective manner and to clients specifications

drive a motor vehicle

use interpersonal skills to work with and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

enterprise and industry labelling standards and methods

enterprise standards and methods of packaging, and delivery of plant orders, samples and displays

practical understanding of the range of plants available from the enterprise, their botanical, common and trade names, growth habits, and presentation requirements for display

enterprise standards and methods for the preparation and dispatch of promotional literature and lists for seasonal promotions

awareness of the environmental implications associated with the preparation, transport and maintenance of plant orders, samples and displays.

Range Statement

The range statement relates to the unit of competency as a whole.

Plants may include:

a wide range of plants common in production and retail nurseries and commonly used and produced in the region.

Delivery may include:

the delivery of all commercial plant products transported to a range of clients.

Promotions may include:

consumer sales and trade sales promotions.